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Appointments and Office Hours

Initial Requests:

To request an individual, child, couples, or family therapy appointment or to obtain additional information about any of our counseling services, please call the office at (850) 243-8086.

If you call the office during business hours and the staff are not available to answer your call, please leave a voice mail at the end of the recorded message. We check voicemails at the opening of each business day and periodically during a regular work day, all efforts will be made to return your call  as quickly as

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Office Hours:
The office of Turning Point is OPEN: Monday - Thursday and closed on Fridays.

Business Phones are answered Monday through Thursday between 8:30AM and 4:30PM. Typically, Turning Point is closed on Fridays, Most Major Federal Holidays and Special Vacations, as noted in our Introductory Voice Message. Our telephone is answered Monday - Thursday from 8:30 AM to 4:30 PM. Therapy appointment times vary with the schedule of your therapist and may begin as early as 7:00 AM, with the last appointment being scheduled at 5:00 or 5:15 PM. Edit your page content

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What is Needed from You:

Information Needed When You Call for an Appointment:

Insurance Card(s) - With Insurance ID Number and Customer Service Phone Number 

Date of Birth

Reason for Appointment

Name of Referral Source

Calendar - For Viewing Possible Appointment Dates

 

Your Initial In-Office Appointment:

Confirm your New Patient Appointment by phone 48 hours (or 2 days) in advance of your appointment.

Ask your medical doctor to FAX a referral request to our office prior to your first visit  (FAX Number: 850-243-2702) - having a referral speeds up your insurance authorization process by verifying that treatment is "medically necessary".

Make sure you know how to locate our office in Mary Esther - Directions

Arrive 30 minutes before your scheduled appointment time.

Bring - Insurance Card(s); A Photo ID, Your Medical/Referral Information; Prior Psychological Testing Results; School Records; Medication List; PCM Contact Information.

Bring the completed New Patient Information Packet - Download the Initial Paperwork at Helpful Forms and complete at home before your appointment OR if Necessary, Complete the Packet in-office before your Initial Appointment (Allow 30 minutes).

If being seen as a couple, each partner is requested to independently complete a New Patient Packet.

Remember - Payment (such as a deductible, co-pays, or self-pay fees) will be due on the date of your first appointment and on each date of service thereafter. Review information about Rates and Insurance.

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PLEASE NOTE:

Medical insurance must be verified prior to being seen.

Legal Evaluations (e.g., custody evaluations, court ordered drug or alcohol evaluations or treatment) are no longer being conducted by any Turning Point Provider.

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If You Have a Life Threatening Emergency:
Remember, if you have a dire or life threatening emergency and the office is closed, please go to your nearest Emergency Room for immediate assistance or call 911!

National Suicide Prevention Lifeline:

1-800-273-8255

FWBMC - Behavioral Health Services - 24-Hour Help Line

1-850-864-0213

 

 

 

 

Helpful Forms

Click here to view and print
forms for your appointment